1-Year Limited Warranty Policy
1-Year Limited Warranty Policy
Overview
At Gold Nation, we stand behind the quality of our products. All jewelry sold comes with a 1-year limited warranty covering eligible defects in materials or workmanship under normal wear.
What Is Covered
The warranty applies to:
-
Jewelry that fades
-
Jewelry that breaks under normal use
-
Jewelry that changes color under normal wear
What Is NOT Covered
This warranty does not cover damage caused by:
-
Intentional misuse or abuse
-
Chemicals such as detergents, soap, cologne, perfume, or any substance that can corrode or stain the jewelry
-
Scratches, dents, or smashes
-
Alterations or repairs not performed by Gold Nation
Any damage outside normal wear will void the warranty.
How to Make a Warranty Claim
-
Contact support@goldnation.store with your order number and photos of the damaged item.
-
Our team will review the request and confirm whether it qualifies under the warranty.
-
If approved, we will repair, replace, or issue store credit for the eligible item.
Note: Shipping costs for returning the jewelry for warranty evaluation are the responsibility of the customer.
Warranty Limitations
-
The warranty is valid for 1 year from the original purchase date.
-
Warranty coverage is limited to the original purchaser.
-
Refunds are not issued for warranty claims — only repair, replacement, or store credit.
Contact
For questions or to submit a warranty claim, email:
support@goldnation.store
